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You can only unsubscribe via the Sport Bit app or via the member portal on our website. We are convinced that it is good for children to join a club for a longer period of time. In this way, the children learn to persevere, get to a higher level and make many new friends. However, it may be that your son or daughter may not like it enough or would like to practice another sport. With us, the subscriptions can therefore be canceled monthly.

The cabinet has announced that we are going into Lockdown. We will close from December 15 until January 19, 2021. We will close 1 week earlier for the Christmas holidays and will start 2 weeks later in the new year. We understand that there are still questions and we make every effort to provide timely and complete information. It has been an eventful and difficult year and we would like to continue to exist as a club. That is why we are fully committed to compensation and we hope that we understand this situation. As a team we will prepare ourselves well for the new year, so that we can freerun together again soon!

In connection with Corona virus, we from the RIVM and the security region must apply a number of guidelines.

- Come to class dressed with the exception of the gym shoes, bring these separately.
- Parents may temporarily not enter the sport facility. Trainers will come outside before and after every lesson for some small questions
- Stay at home with (mild) complaints, even if someone within the family situation has complaints.
- Kids from 13 years are obligated to wear a face mask in the sport facility excluding with exception of the training hal.
- Go to the toilet at home. Only in case of emergency use the toilet in the sport facility.

You can contact the trainer of the lesson with complaints. If you are unable to find a solution with this trainer, you can use the complaints procedure that can be found on the website.

The first lesson of the month we have viewing lesson, everyone can come and watch the lessons. Keep in mind that you do not disturb the lesson by, for example, walking in / out when the trainer is talking, having sound on the telephone or game computer.

We make an exception for trial lessons, because we want to show parents of new free runners what we do in the lessons so that they know where they are taking their child. Trial lessons have 1 trial lesson and the parents of the participant can view a lesson.

Temporary change due to COVID:
Because of COVID-19 it not possible to view our lessons. Parents may not come inside the sport facility due to the maesures imposed by the goverment. Teachers will come outside for questions before and after every lessons for small questions.

You can make changes in the member portal or the Sportbit App. The data can be viewed under the heading 'My account'. If it does not work, it is always possible to contact us via info@mindedmotion.nl

Minded Motion's lessons (usually) coincide with the school holidays and public holidays in the South of the Netherlands. Classes are canceled during holidays or on public holidays. This information can be found in the Sport Bit app under the heading Schedule.

The contribution to Minded Motion is an annual amount that will be collected over 12 months. Keep in mind that money is also collected during holidays. However, it is possible to cancel the subscription in the meantime with one month's notice period.

Membership is € 264 per year. This amount is collected in 12 installments of € 22. The amount is collected monthly from the specified bank account number by means of a direct debit. One-off registration fee of € 19.95 will be collected with the first debit. the subscription can be canceled prematurely with a notice period of 1 month.

Want to train more often? Check "several trainings" in the FAQ for information and costs.

Information about Minded Motion events is shared via our Facebook page, our Sportbit app, mail or/and our website. Check our page https://mindedmotion.com/en/ev... for the event currently on our schedule!

Please note that we have a strict collection policy to keep our administration in order. We make an advance payment for the lessons that take place in the relevant month. As soon as the payment cannot be made, the participants are not on the list of participants and cannot participate. However, it does not mean that the subscription will be terminated. If necessary, you can only unsubscribe in our member portal or via the Sportbit App.
It may happen that the payment is not successful for certain reasons. Please contact us and inform us about the problem before going to class again. If the payment is not done before the next collection you will recieve an email with a payment option.
Note: All not payed direct debits are dept and need to be payed. Without payment you will be ejected from the lessons. Be aware your dept wil keep growing if you do not unsubscribe.

Can't go to the lesson? You don't have to sign out for the freerunning class. The trainers check at the beginning of the lesson who is or is not there, after which the lesson will start. It is not possible to keep a watchful eye on participants who are not there and have forgotten to unsubscribe. It would otherwise mean that we are more on the phone than teaching.
It is not possible to to make up the missed lesson on another day or time.

So the trainer will sign you out and we would like to see the participant again a week later :)

Nice that you want to freerun more often during the week! First consult with your training and discuss which location, day and time you would like to take extra free running lessons. You can then take a trial lesson to see if you like it! Did you like it? Send an email with the following information to info@mindedmotion.nl.

First and last name:
Day, time and location of your training:
Day, time and location of your 2nd training:
(If necessary) Day, time and location of your 3rd training:

Subscription costs:
One training: 22 euro a month
Two trainings: 35 euro a month
Three trainings: 50 a month

We will get to work and ensure that your subscription is adjusted. You will receive a confirmation of this within 5 (working) days.

Minded Motion and Stichting Leergeld or Jeugdsportfonds helps!

The Sport & Culture Youth Fund pays the contribution and / or supplies for children and young people from families with too little money at home. This means that if the Youth Fund Sports & Culture allocates you the usual amount of € 225, you do not have to pay anything yourself to be able to take freerun lessons. We will take care of the rest of the contribution amount.

Note: Do not sign up for the payment for the lessons yourself if you want to use Stchting Leergeld or Jeugdsportfonds. Otherwise you will have to pay yourself untill we get the conformation from the foundation. We are not able to pay you back previously paid membership fees.

You do not have to sign up for the freerunning lessons. We automatically schedule you weekly for the class where you usually train. It may take a number of (working) days before your name becomes visible in the timetable in the SportBit App or member portal. Are you not in it? Let the trainer know and he will check where things go wrong.

Return the product in the original condition with a Return Form* and in good packaging for safe return to our office. After delivery we will process your return, send you the new product or refund your product within 14 days.
Mail the return package to: The Netherlands, Roggelseweg 2, 5988BP, Helden.

We will not refund the product if the product is used or had defects due to wrong use by the customer.

Returning a product in our lessons is free of charge. Give the product in the original condition with a Return Form* to the trainer at your location. The trainer wil deliver the returned product to the office and we will refund the product within 14 day.

Still no answer to your question?

Don't hesitate to contact us by phone or mail.

Monday till friday +31(0)77 208 6212
Answer within a working day info@mindedmotion.nl