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What should I do if I have complaints?
If you have complaints, you can approach the head trainer. If you are unable to resolve the issue with the head trainer, you can make use of the complaints procedure which can be found on our website.

Viewing lessons
Are you curious about our freerunning classes? Then come to our open houses on the first class of the month! Everyone is welcome, from parents and grandparents to brothers, sisters, and friends. We would love to show you what our freerunners can do, but please do not disrupt the class.

Trial Lessons
If your child is taking a trial class, you are welcome to watch. We want to show you what we do in the classes so that you know where you are bringing your child.

You can easily make changes to your personal data in both the member portal and the Minded Motion App. You can view and modify your information under the 'My account' section. If you need any assistance, we are always here to help. You can reach us at We're happy to assist you!

The classes of Minded Motion usually coincide with the school holidays and public holidays of South Netherlands. There are no classes during holidays or on public holidays. This information can be found in the Minded Motion app under the Schedule section.

Below you'll find an overview of the holiday schedule up to January 2026 for Minded Motion:
Please note: Schools may sometimes have their own holiday schedules, so Minded Motion's holiday schedule may differ from your school or work.
Christmas holiday 2025-2026:
22-12-2025 to 4-1-2026
Autumn holiday 2025:
13-10-2025 to 19-10-2025
Summer holiday 2025:
5-7-2025 to 17-8-2025 (Please note: No classes on Saturday 5-7-2025)
Whit Monday 2025:
8-6-2025 and 9-6-2025
Ascension Day 2025:
Good Friday, Easter weekend, King's Day, Libaration Day & May holiday:
18-4-2025 to 5-5-2025
Carnival holiday 2025:
1-3-2025 to 7-3-2025 (Please note: No classes on Saturday 1-3, but classes on 8-2)
Christmas holiday 2024
-2025: 23-12-2024 to 5-1-2025
St. Nicholas Day 2024:
Autumn holiday 2024:
21-10-2024 to 27-10-2024
Summer holiday 2024:
6-7-2024 to 18-8-2024 (Please note: No classes on Saturday 6-7-2024)
Whit Monday 2024:
19-5-2024 to 20-5-2024
May holiday 2024 including King's Day, Liberation Day, and Ascension weekend: 27-4-2024 to 12-5-2024
Good Friday & Easter weekend 2024: 29-3-2024 to 1-4-2024
Carnival holiday 2024: 10-2-2024 to 16-2-2024 (Please note: No classes on Saturday 10-2, but classes on 17-2)

The membership fee at Minded Motion is an annual amount collected over 12 months. Please note that collections also occur during holidays. However, it is possible to terminate the subscription at any time with a notice period of one calendar month. Check the schedule in the Minded Motion App to see which classes are ongoing.

Membership is â‚¬ 299,40 per year. This amount is collected in 12 installments of € 24,95. The amount is collected monthly from the specified bank account number by means of a direct debit. One-off registration fee of € 19.95 will be collected with the first debit. the subscription can be canceled prematurely with a notice period of 1 month.

Want to train more often? Check "several trainings" in the FAQ for information and costs.

Information about Minded Motion events is shared via our Facebook page, our Minded Motion app, mail or/and our website. Check our page for the events currently on our schedule!

Not paying = not participating.

Please note that we have a strict collection policy to keep our administration in order. We require advance payment for the lessons that take place in the respective month. If payment cannot be made, participants will not be on the participant list and will not be able to participate. However, this does not mean that the subscription is canceled. If necessary, you can unsubscribe through our member portal or via the Minded Motion App.

It may happen that payment has not been successful due to certain reasons. We ask you to contact us to resolve this before going to class. If payment is not made, you will receive a payment link with payment options. Please note: all unpaid collections are debts and must be paid. Without payment, participation in the lesson is not possible. In the case of multiple non-payments, additional administrative costs will be charged. The collection will continue if the freerunner does not unsubscribe as a member.

You do not have to inform Minded Motion! The trainers note at the beginning of the lesson who is or is not there, after which the lesson will start. It is not possible to keep a watchful eye on participants who are not there and forget to inform us. Experience shows that 80% do not inform us.

We cannot act on this and call the forgotten cancellations. Otherwise, it would mean that after checking the attendance list, we would have to call all forgotten cancellations and take action if they were not answered. With 1800 children every week, this is an impracticable act. There is also no supervision of the group, which means that we cannot teach and this entails risks. Keep in mind that parents or guardians are responsible for the way back and forth of the children.

The emergency number is 06 23041271.

Nice that you want to freerun more often during the week! First consult with your training and discuss which location, day and time you would like to take extra free running lessons. You can then take a trial lesson to see if you like it! Did you like it? Send an email with the following information to

First and last name:
Day, time and location of your training:
Day, time and location of your 2nd training:
(If necessary) Day, time and location of your 3rd training:

Subscription costs:
One training: 24,95 euro a month
Two trainings: 38,95 euro a month
Three trainings: 54,95 a month

We will get to work and ensure that your subscription is adjusted. You will receive a confirmation of this within 5 (working) days.

Minded Motion and "Stichting Leergeld" or "Jeugdsportfonds" helps!

The Youth Fund Sport & Culture pays the contribution and/or necessities for children and young people from families where there is not enough money at home. This means that if the Youth Fund Sport & Culture pays you the Minded Motion contribution of €319,35. If they do not pay the full amount, please contact us for the possibilities.
If the Jeugdsportfonds or Stichting Leergeld does not pay the full amount (this depends on your City and/or agency), you must pay the remaining amount yourself.

How does it work?

As a parent and carer you can contact an intermediary, for example the teacher, someone from the social district team, debt counseling or youth care. They will forward the application to the Youth Sports Fund. If the application has been approved, your son or daughter can often come and work out with us within three weeks.

There is always a Youth Fund Sport & Culture nearby. You will find the contact details of all funds on the website of the Youth Fund Sport & Culture.

Do you qualify and can you come and work out with us? Then we need the details of the Youth Sports Fund or Stichting Leergeld where the application has been submitted, so that we can send an invoice.

Then you have to send an e-mail with the following information to
Name and surname:
Address data:
E-mail address:
Phone number:
Location, time and day of training:
Start date:

After receiving the above information, we will process the registration in our member system and the participant can follow the lessons.

Note: Do not register as a member at Minded Motion if you want to use Stichting Leergeld or Jeugdsportfonds, otherwise you will have to pay yourself until we have confirmation from the foundation. It is not possible to request a contribution through the foundation with retroactive effect, we will therefore not refund any contribution previously paid.

For the freerunning classes, you don't need to sign up. We will automatically schedule you weekly in the class where you usually train. It may take a few working days for your name to appear on the schedule in the Minded Motion App or member portal. If your name is not listed, please inform the trainer and he will check what may be going wrong.

Return the product in the original condition with a Return Form* and in good packaging for safe return to our office. After delivery we will process your return, send you the new product or refund your product within 14 days.
Mail the return package to: The Netherlands, Minister Calsstraat 7, 5981 VT, Panningen

We will not refund the product if the product is used or had defects due to wrong use by the customer. Find out more infomation under the heading "Right to a refund or replacement product"

Returning a product in our lessons is free of charge. Give the product in the original condition with a Return Form* to the trainer at your location. The trainer wil deliver the returned product to the office and we will refund the product within 14 day.
*The form can be found at the bottom of the website under the heading 'return form'.

Article 1 Definitions

Contractor: Minded Motion

Client: Legal representative of the child or the participant

Participant: The person who takes the freerunning lessons at Minded Motion

Lessons / training: (free running) lessons are understood to mean the training sessions that Minded Motion provides to the participants

Trainer: Person who provides freerunning lessons on behalf of and on behalf of Minded Motion

Article 2 General

2.1 The Participant is expected to appear in sportswear, this contributes to safety during the lesson.

2.2 If the Participant is younger than 18 years, the online registration form must be signed by the relevant Client.

2.2 If the Participant behaves indecently during the lessons offered by Minded Motion, the Trainer is authorized to remove the Participant from the lesson. There is no right to a refund of lessons not taken.

2.3 It is not necessary to unsubscribe once due to illness or other activities of the Participant. The Participant is not entitled to a refund of lessons not taken. The Client is fully responsible for the return journey to the lessons. Information about this can be found on FAQ at In case of excesses, it is possible to call the emergency number 06-23041271.

2.4 Classes do not take place on public holidays or holidays. Should it be otherwise, this will be stated in the lesson and the Client will be informed via email, website and / or Facebook. The annual schedule can be found via the member portal and Minded Motion App.

2.5 Activities that apply to all members of Minded Motion are shared via the website and e-mail. Other information specific to a group is sent by e-mail or by letter in the training.

2.6 You can contact the trainer with complaints / comments, if the Client cannot resolve this, the Client can use the complaints procedure that can be found at

2.7 The Client is responsible for the Participant being dropped off and behaving properly in the relevant (class) location. Minded Motion has no overview of changing rooms, corridors or other areas, because the trainers are busy preparing for the lesson or giving subsequent lessons.

2.8 It is not allowed to eat and / or drink in the gym. There are plenty of drinking moments during the training. During warm days there are extra drinking moments / breaks.

2.9 Every first lesson of the month is a viewing lesson. Everyone is allowed to come and watch as long as the lesson is not disrupted.

2.10 Photos and videos can be taken during the lesson. This image material can be used for Minded Motion promotional purposes.

2.11 Minded Motion will never pass on your personal information to third parties.

2.12 It is very important that changes in the address, telephone number, e-mail address and bank account number of the participant are communicated as soon as possible via

2.13 It is not allowed to make up for lessons that have not been taken into another time or location without consulting Minded Motion.

Article 3 Payment and collection costs

3.1 One-off registration costs of € 19.95 will be collected with the first debit.

3.2 For invoicing, Minded Motion's digital registration form must be completely and truthfully completed and signed.

3.3 The amount is debited at the beginning of the relevant month by means of a direct debit. The contribution is a prepayment of the lessons.

3.4 The subscription is tacitly renewed monthly and has one calendar month notice period.

3.5 The first debit serves to confirm registration.

3.6 If you prefer to pay in cash, please contact

3.7 If the collection of the membership is not collected for 2 consecutive months, the Client must contact

3.8 If the payment of the direct debit no longer takes place, while you have not made a deregistration, the Client must contact us via

3.9 Payment is made at the responsibility of the Client. If the participant is not in the list, due to payment arrears, access to the lesson will be refused.

3.10 The contribution to Minded Motion is an annual amount that will be collected over 12 months. Keep in mind that money is also collected during holidays. However, it is possible to cancel the subscription prematurely with a calendar month notice period.

3.11 Prices in the Netherlands increase every year. This is called price inflation. This price inflation also affects our costs. Minded Motion is authorized to index the membership price on January 1 of each calendar year. If this price increase is implemented during the first three months from the "start date of the membership" stated in the agreement, the Member has the right to terminate his membership with immediate effect.

Article 4 Membership

4.2 After the second payment reminder, 15 euros will be charged for additional administration costs.

4.3 In the absence of payment after 5 weeks, the Participant will be refused in the lesson. Client continues to owe the outstanding amount.

4.4 A new registration fee is payable for each renewed registration after deregistration.

4.5 Rate adjustments due to government measures can be implemented immediately regardless of the amount and do not give the right to dissolution.

4.6 It is possible that lessons are canceled due to external factors, force majeure and / or holidays and holidays. In that case, the participant is not entitled to a refund of tuition fees. If 4 consecutive lessons are canceled, the contribution will be temporarily stopped.

4.7 You can unsubscribe digitally through the Minded Motion app or It is not possible to pay a cancellation verbally or by post. Even if the trainer indicates that this can be done verbally, Minded Motion must still receive a written or digital deregistration.

4.8 It may happen that lessons are lost due to external factors arising from excesses within Minded Motion. In that case, the Client is not entitled to a refund of tuition fees. If 5 consecutive lessons are canceled, the Client will be given the option to freeze the membership. Minded Motion will do everything in its power to arrange replacement activities, products or lessons.

4.9 Force majeure is understood to mean any circumstance on which Minded Motion has no influence, nor can reasonably have any influence and which makes it impossible or unreasonably difficult to provide the services. Force majeure includes in particular, but not limited to, war, danger of war, riots, code red, flood, strike, business disruptions. Force majeure can also include advice from the RIVM and other government advice.

4.10 There can be no reduction in membership fees in case of force majeure. If the period of force majeure lasts longer than two months, the Client is entitled to dissolve the agreement extrajudicially. When the agreement is dissolved, Minded Motion will stop the collection costs. Minded Motion will do everything in its power to organize replacement lessons if this is possible.

Article 5 Liability and indemnity

5.1 Minded Motion is not liable for loss, embezzlement, theft, damage, either directly or indirectly, or from or to the participants' goods.

5.2 It is safer if the participants do not wear jewelry / watches during the lessons. Minded Motion is not liable for the loss of clothing, jewelry and the like, nor for the resulting damage.

5.3 Intentional damage caused by participants will be recovered from the Client of the relevant Participant.

5.4 The legal representative of the Participant is responsible that the Participant is insured for material and immaterial damage or injury. Participants from abroad are also insured themselves for material and immaterial damage or injury.

5.5 Apart from the fact that our teachers deal professionally, responsibly and thoughtfully with the risks that free-running entails, it remains entirely at your own risk to participate in the lessons, training and / or other activities. Minded Motion is not liable for injuries or other damage that the participant incurs during or as a result of a training.

5.6 The participants are at all times obliged to follow the safety regulations set by Minded Motion.

5.7 If you question the safety in our lessons, we think it is extremely necessary that you first contact us via the complaints procedure and then contact us by telephone. The complaints procedure and the contact details of Minded Motion can be found at

5.8 We find it extremely important that the Client sees our working method. For this reason, we make it mandatory that the Client attends at least one training before registration. When (digitally) signing the registration form, the Client confirms that the freerunning lessons are offered in a safe and responsible manner. The client agrees that the lessons are taught by Minded Motion trainers.

5.9 If you have any doubts about the quality and safety with regard to the training courses, teachers or activities, we strongly recommend that you visit one or more training courses in the meantime. Visiting a training in the meantime is considered a complaint and the trainer will contact you for this training in order to discuss the matter (with the exception of the viewing lesson on the 1st training of the month).

5.10 The Client confirms that the Participant in the training is in good physical condition and that he / she has no medical indications or medications that could limit or prevent participation in the training and / or other activities of Minded Motion.

5.11 The Client is itself responsible for informing Minded Motion with regard to medical indications or medication.

5.12 If Minded Motion should be addressed by third parties, the Client is obliged to assist Minded Motion, both extrajudicially and in law, and to immediately do everything that may be expected of him in that case.

5.13 Should the Client fail to take adequate measures, Minded Motion is entitled to do so itself without notice of default. All costs and damage on the part of Minded Motion and third parties that arise as a result are entirely at the expense and risk of the Client.

Article 6: Applicable law and disputes

6.1 All legal relationships to which Minded Motion is a party are exclusively governed by Dutch law, even if an obligation is fully or partially implemented abroad or if the party involved in the legal relationship is domiciled there.

6.2 Clients will only appeal to the courts after they have made every effort to settle a dispute in mutual consultation.

6.3 Minded Motion is entitled to unilaterally amend these General Terms and Conditions. In that case, the Contractor will inform the Client of the changes in good time. There will be at least one month between this notification and the entry into force of the amended terms and conditions.

February 2020

It's annoying when you can't attend the freerunning classes at Minded Motion due to a double booking in your schedule or other circumstances. Unfortunately, it's not possible to make up for a missed class at another time. When you become a member of Minded Motion, we reserve one spot in a specific class for you. If you can't make it to the class for any reason, you won't be able to attend any classes that week.

We don't offer the possibility to make up for missed classes because it would lead to a loss of overview over the classes. This could result in too many children in one class hour, uncertainty about the membership of participants, and a trainer who's not aware of the children and their level. This puts the safety of the classes at risk, and we want to avoid that at all costs.

Have you lost something?

We leave found objects at the found objects or the central location of the sports accommodation. We do not take lost and found items home as our car will be completely full within a week.

Take a look at the sports accommodation or contact them. If a school makes frequent use of the gym, you can also contact the school. They often take the stuff with them because they think it belongs to a student of the school.

The trainer wants me to train at a different time (or day):
If the trainer has asked you if you can train at a different time or day and you want this, you can come to this lesson the next lesson. Usually the trainer asks to train at a different hour because he thinks that the other group is better suited to your level. The trainer will ensure that you are assigned to the new lesson within our administration system Minded Motion / Sportbit. 
Does the time not suit your agenda?
Then just come to the class where you usually train and talk to the trainer. Changing groups is always in consultation. If you cannot make it to the new time, you can of course continue to train with us.
Do you have any questions?
Then just come to class where you usually train and have contact with the trainer before / after class (together with your parents). He can give you more information about the group change.

I would like to train in a different group on the same day:

If you would like to train at a different time on the same day, it is best to contact the trainer after the lesson. The trainer has the best overview of the lessons and knows your level. This allows him to make a well-considered decision whether there is room in the group you have indicated and / or whether it matches your level.

I would like to train on a different day or location:

If you would like to train on a different day and / or location, it is best to contact your trainer or send an email to with your preference of location, day and preferred lesson time. Note that it is not always possible to switch to the class you have requested, as it may be full or the level and / or age does not match.

Yes! You can certainly bring a friend with you to the freerunning class! He/she can always follow a free trial lesson with us! We would like to kindly ask you to request a trial lesson before the lesson via the website. We need some information in case of an emergency.

Are you unable to schedule the trial lesson for the relevant lesson time? Schedule the lesson at an earlier time of the day and ask by email ( if the trial lesson can be moved so that we can adjust it manually. Indicate which lesson you would like to schedule the trial lesson. Keep in mind that this could put you in an advanced lesson.

We believe it's important that children are not locked into a sport they may no longer enjoy. We don't have long contracts, and our subscriptions terminate with just 1 calendar month's notice. One calendar month means that the next month, in its entirety, must still be paid. For example:

"Let's say you inform us on April 10th that you want to stop. The membership fee for that month is already collected on the 1st. You are required to pay for the upcoming month of May. The subscription ends on June 1st. You will only receive one more direct debit for the month of May."

We're sorry to hear that you may want to stop. Every child requires a different approach, and sometimes a different trainer might be a better fit. Please do let us know, and we'd be happy to assist you! You can find the option to cancel your subscription through our Minded Motion App or the member portal. In the Minded Motion app or member portal, go to the 'Shop' - 'Subscription' section: [link].

We have a notice period of 1 calendar month, and the account will be deleted after that time. Until then, you are welcome to continue training with us

Did you just miss the ticket sale, or just too late? Mail to to get on the waiting list. We would prefer to give everyone a place for the Minded Motion camp. Unfortunately, we are tied to a limited number of places to ensure safety.

By registering for the waiting list, we will gain a better insight into the enthusiasm for the camp. For example, we may be able to organize more camps in the future, so that everyone who would like to participate has a place.

Membership is €299,40 per year. Pay attention! The contribution at Minded Motion is an annual amount that is collected over 12 months/instalments. Please note that debits are also made during holidays, while there are no lessons.

As of September 1, 2020, the monthly contribution has decreased, but we collect through the holiday periods to reach the €299,40 per year. Reasons for this are the ongoing subscriptions that we cannot temporarily stop for a period in the SportBit member system. This was a very time-consuming task every year, because each subscription had to be temporarily stopped and activated separately. The subscription cannot be temporarily paused during holiday periods. Of course, you retain the right to cancel the subscription with 1 calendar month.

We do not provide lessons during school holidays or public holidays. Check the schedule in the Minded Motion app or in the FAQ under the heading "School and public holidays"

Freerun is a sport that is becoming increasingly popular among the youth. It is a sport that encourages young people to exercise again. This is an important fact, as the motor skills of young people have deteriorated sharply in recent years. Freerunning can be risky if you don't know how to practice it safely. Our job is to teach as many freerunners as possible to freerun safely!

Our trainers are trained in assistance with freerunning tricks. They have a current first aid certificate and teach freerunners fall techniques. Learning these techniques serves to prevent injuries and helps to gain air-awareness.
In addition, we give the children rules of thumb, so that they become more aware when making tricks.

In addition, we give the freerunners rules of thumb. We also advise the home front to remind the children of this. It concerns the following rules of thumb:

1. Check your surroundings!
2. Can i, will i and dare i? Is one of the answers no? Then you can't do the trick
3. Preparation. mental and physical preparation is necessary before attempting the trick.

It is usually not possible to receive a refund for event tickets. The tickets purchased are personal and cannot be exchanged. It is only possible to deviate from the above rule in special circumstances. If this applies to you, please contact us.

No, You do not have to pay a registration fee for brothers or sisters who are registered with a family account.

Does your other son or daughter also want to take a trial lesson, but does someone else in the family already have a subscription? Unfortunately, you cannot plan a new trial lesson with the same email address. follow the steps below so that brother or sister can still participate!

Step 1:
 Go to the Member Portal, go to “family account” at “My Account”. Click on “add family account” and fill in all the details of the new trial lesson. Also possible in the Minded Motion app: Log in and click on the 3 lines in the left upper corner and then on the square profile button (family account) to add a family member. 

Step 2: Send an email to Minded Motion that you have another son/daughter who would like to take a trial lesson with the following details of the new trial lesson: First and last name, date of birth, lesson location and lesson day/time that you want to take the trial lesson.

Step 3: We schedule him/her for the first trial lesson in the lesson of your choice! You will receive a confirmation of this by email.

Step 4: Was the trial lesson a succes and does he/she want to come and train weekly? In the Minded Motion App or the Member Portal, go to “Family account” and choose the account you want to link a subscription to.

Step 5: Go back to the main screen and go to “Shop” and then to “Subscriptions”. Then click on the green button with the text: “Choose a new subscription”. Then choose the start date and the subscription “Weekly | 1x”. You will immediately see the costs of the current month from the start date. Then click on “Finish”.

Step 6: Go to the class where you also followed the trial lesson, the trainer will ensure that you are scheduled for the lesson every week. Have fun!

Did you know that you don't pay a registration fee for an extra family account?

If you want to request a trial lesson for two people (for example, family members), you can fill in two names with the "first name" in the trial lesson planner.

In the night after the trial lesson you will receive an email from Minded Motion with a link with which you can register one of your family members. Complete this completely for one of your family members. After this has been completed, the first family member is registered. You must manually add the second family member and link a subscription through a family account.

Step 1: Log in to the Member Portal, go to “family account” at “My Account”. Click on “add family account” and fill in all the details of the second family Member. Also possible in the Minded Motion app: Log in and click on the 3 lines in the left upper corner and then on the square profile button(family account) to add a family member. 

Step 2: In the Minded Motion App or the Member Portal, go to “Family account” and choose the account of the second family member.

Step 3: Go back to the main screen and go to “Shop” and then to “Subscriptions”. Then click on the green button with the text: “Choose a new subscription”. Then choose the start date and the subscription “Weekly | 1x”. You will immediately see the costs of the current month from the start date. Then click on “Finish”.

Step 4: Go to the lesson where you also took the trial lesson, the trainer will make sure that you are scheduled for the lesson on a weekly basis. Have fun!

Did you know that you don't pay a registration fee for an extra family account?

Minded Motion has 3 different systems. You must create a new account for each system.
- Webshop Minded Motion
- Member Portal (Online portal & the Minded Motion App)
- Level Up! Platform

Can't log in to the relevant platform?
1. If your email address is not recognized, create a new account on the relevant platform. Can't log in to the Minded Motion Member Portal and do you have an account and a current membership? Please contact us at
2. If your email address is recognized, click on "forgot password" to reset your password.

Still no answer to your question?

Don't hesitate to contact us by phone or mail.

Monday till friday +31(0)77 208 6212
Answer within a working day