Return the product in the original condition with a Return Form* and in good packaging for safe return to our office. After delivery we will process your return, send you the new product or refund your product within 14 days. Mail the return package to: The Netherlands, Minister Calsstraat 7, 5981 VT, Panningen
We will not refund the product if the product is used or had defects due to wrong use by the customer. Find out more infomation under the heading "Right to a refund or replacement product"
Returning a product in our lessons is free of charge. Give the product in the original condition with a Return Form* to the trainer at your location. The trainer wil deliver the returned product to the office and we will refund the product within 14 day. *The form can be found at the bottom of the website under the heading 'return form'.
If you want to return a product by mail you have to pay for the shipping costs. Return the product in the original condition with a Return Form* and in good packaging for safe return to our office. After delivery we will process your return, send you the new product or refund your product within 14 days.
Mail the return package to: The Netherlands, Minister Calsstraat 7, 5981 VT, Panningen
Returning a product in our lessons is free of charge. Give the product in the original condition with a Return Form* to the trainer at your location. The trainer wil deliver the returned product to the office and we will refund the product within 14 day.
*The Return Form is available on the bottom of our website under "Return Form".
You are not entitled to a refund or replacement for the following defects:
Normal wear and tear on clothing.
If there is no longer a label/tag on the garment.
Defects caused by incorrect or intensive use.
Excessive perspiration.
Discoloration and discoloration of shoes and clothing.
Picking clothes or shoes.
Defects in fit are caused by washing or drying. (Please pay close attention to the washing instructions on the website! The prints on the products will fade slightly after several washes and the fit may change.)
Cracks in the print are caused by washing or drying. (Always wash the product inside out)
Defects are caused by external influences, for example friction, sharp objects or chemicals.
Defects in water and windproof clothing and/or bags, unless stated otherwise in the product description in our webshop.
Items that cause physical discomfort due to the model, for example sweating or blisters.
Defects in logos that have been picked or peeled off due to frequent wearing of the garment.
For information about refunds for Events look under the heading "Refunds for Events".
It is usually not possible to receive a refund for event tickets. The tickets purchased are personal and cannot be exchanged. It is only possible to deviate from the above rule in special circumstances. If this applies to you, please contact us.
